Professional Experience

Community-Centered Workforce & Economic Development Strategist

Professional Profile

Community-centered workforce and economic development leader with over a decade of experience advancing cross-sector initiatives that connect people, businesses, and institutions to opportunity. Her work focuses on strengthening talent pipelines, supporting local economies, and driving inclusive growth across diverse regions.

She has led collaborations among employers, educators, government, and nonprofit partners to design and implement programs aligned with industry needs. Known for her relational leadership style, she brings a strong commitment to follow-through, initiative, and authentic engagement. Her experience spans program development, employer engagement, fundraising, and strategic planning, with a consistent focus on building accessible pathways and strengthening community and economic ecosystems.

Core Competencies

Leadership & Strategy
Organizational Leadership • Strategic Planning • Systems Thinking • Program Design • Operational Management

Workforce & Economic Development
Workforce Strategy • Talent Pipeline Development • Employer Engagement • Regional Economic Initiatives • Sector Partnerships

Partnerships & Engagement
Cross-Sector Collaboration • Strategic Partnerships • Community Engagement • Stakeholder Alignment

Programs & Operations
Program Implementation • Grant Management • Budget Oversight • Event & Initiative Execution • Outcomes Measurement

Communications & Advancement

Public Speaking & Facilitation • Fundraising • External Relations • Marketing & Digital Engagement

Professional Experience

Merrimack Repertory Theatre – Lowell, MA
Assistant House Manager and Box Office Representative (Seasonal Part-Time)

October 2025 – April 2026 | November 2024 – May 2025

  • Served as frontline representative for patrons, managing ticketing operations and ensuring a high-quality audience experience across performances

  • Supported front-of-house operations including concessions, volunteer coordination, and event readiness to ensure seamless execution

  • Assisted with crowd management and real-time troubleshooting during live events, maintaining a professional and responsive environment

Do-It-Yourself Lowell – Lowell, MA

Executive Director (Part-Time)

October 2024 – February 2026

Community-based nonprofit leadership role focused on civic engagement and participatory program development.

  • Directed organizational strategy and program development for a grassroots nonprofit advancing civic participation and community-led initiatives

  • Oversaw budgeting, grant development, and fundraising strategy to sustain and expand programming

  • Managed community idea pipeline process, guiding residents from ideation through implementation, supporting three community-led projects from concept to completion

  • Recruited, coordinated, and supported volunteers, project teams, and cross-sector partners

  • Represented the organization in cross-sector partnerships, public forums, and community engagement efforts

  • Guided organizational transition efforts toward independent 501(c)(3) status

Eastern Indiana Works – Muncie, IN

Business Services Manager (Full-Time)

July 2021 – November 2024

Regional workforce leadership role supporting employer engagement across a nine-county service area.

  • Led regional employer engagement strategy, engaging approximately 1,000 employers across a nine-county workforce region

  • Developed and implemented employer-facing programs that expanded participation in apprenticeship and training opportunities, connecting businesses to talent pipelines and grant resources

  • Facilitated cross-sector collaboration among employers, education partners, and workforce stakeholders to align regional talent and industry needs

  • Represented organization in regional economic development and workforce strategy meetings and events

  • Served as Chair for Indiana Division of Mental Health and Addiction Region 10 Prevention Council, supporting regional prevention and workforce-related initiatives

  • Supported Business Retention & Expansion efforts in coordination with Indiana Economic Development Corporation

  • Served as Co-Chair, Healthy Fayette County Coalition (December 2022 – December 2023), providing regional leadership for cross-sector collaboration focused on community health, prevention, and systems coordination

Lowell Pawn – Lowell, MA
Pawnbroker, Marketing & Events (Full-Time)

November 2018 – March 2021

  • Managed retail and pawnbroking operations with a focus on customer service, compliance, and day-to-day business performance

  • Led digital marketing and community engagement efforts, including social media, email campaigns, and in-store events to increase visibility and sales

Escape Room Westford – Westford, MA
General Manager (Full-Time)

June 2019 – November 2019

  • Directed daily operations, staffing, scheduling, and customer experience for entertainment venue

  • Managed mobile escape room trailer operations and logistics for off-site engagements

  • Developed and executed marketing strategies and business-to-business partnerships to expand market reach

The Lowell Southeast Asian Water Festival – Lowell, MA
Festival Director (Part-Time)

June 2018 – September 2018

  • Directed planning and execution of large-scale cultural festival involving multiple community stakeholders

  • Coordinated logistics, programming, and volunteer operations to ensure successful event delivery

  • Strengthened community engagement through culturally responsive programming and outreach

Made In Lowell – Lowell, MA
Chief Executive Officer (Full-Time)

August 2016 – November 2018

  • Provided executive leadership for nonprofit organization focused on community engagement and cultural programming

  • Oversaw budgeting, operations, and fundraising to sustain organizational activities

  • Led cross-sector partnerships and collective impact initiatives to expand community reach

Director of Operations (Part-Time)

March 2016 – August 2016

  • Managed marketing, public relations, and partnership development strategies

  • Supported collective impact initiatives and facilitated small-group community engagement sessions

Executive Assistant (Part-Time)

November 2015 – February 2016

  • Supported executive leadership with strategic planning, grant writing, and operational coordination

Production (Part-Time)

April 2014 – October 2015

  • Coordinated event production, marketing campaigns, and on-site execution for community programming

University Crossing – Lowell, MA
Building Manager (Part-Time)

August 2014 – December 2015

  • Managed front desk operations, customer service, and facility support functions

  • Coordinated event setup, audio/visual logistics, and building operations

  • Supervised Welcome Desk staff and supported operational readiness for campus events

Civic Engagement & Workforce Development Initiatives

Regional Workforce & Education Systems Work

Keep Indiana Learning – Teacher Industry Experiences

July – October 2024

  • Spearheaded development of four East Central Indiana programs connecting industry, education, and workforce partners across a multi-county region

  • Designed experiential learning opportunities highlighting employer engagement and career pathways

East Central Indiana – Career Discovery Guide

March – October 2024

  • Developed regional career exploration guide for school districts across a 14-county region, supporting career readiness efforts at scale

  • Supported training facilitation for career coaches to strengthen employer engagement and student career readiness

Civic Engagement & Community Narrative Work

WaveRadio Boston – Guest Third Chair (Volunteer)

April 2025 – March 2026

  • Participated as a recurring guest contributor on live radio programming, primarily on The First Wave, engaging in on-air discussions focused on rock music, local artists, and regional cultural events.

  • Contributed to collaborative, multi-voice broadcast conversations, amplifying awareness of local music scenes and community-based creative work through public dialogue and cultural commentary.

NEST – Northeast Storytelling (formerly League for the Advancement of New England Storytelling)

March 2016 – March 2017

  • Participated in regional storytelling network focused on facilitation, narrative practice, and community engagement

  • Engaged in workshops and conferences supporting storytelling as a tool for communication and cultural connection

  • Attended “Sharing the Fire” Storytelling Conference (April 2016), convening storytellers and educators

Gender Studies Conference: Israel, Positive Peace & Gender Equity
February 2016 

  • Participated in academic conference focused on gender equity, peacebuilding, and systems thinking

Gender and Violence Conference
April 2016

  • Engaged in academic dialogue on gender-based violence and structural systems impacting communities

Leadership Recognition & Honors

  • Massachusetts “29 Who Shine” Award – Commonwealth of Massachusetts (2013)
    Recognized among outstanding college students statewide for academic excellence, leadership, and community engagement

  • Student Trustee, Board of Trustees – Middlesex Community College (2012–2013)
    Elected student representative serving on the college’s governing board

  • James E. Houlihan Jr. Student of the Year Award – Middlesex Community College (2013)
    Highest institutional recognition for academic achievement, leadership, and service

  • Student Employee of the Year – University of Massachusetts Lowell (2015)
    Recognized for excellence in student employment performance and leadershi

  • Women’s History Month Feature – Office of Multicultural Affairs, UMass Lowell (2014)
    Selected for recognition highlighting student leadership and contribution to campus community

Education & Training

University of Massachusetts – Lowell, MA
Bachelor of Arts, Peace and Conflict Studies, May 2015
Graduated Summa Cum Laude, 3.853 GPA

Middlesex Community College – Lowell, MA
Associate Degree in Liberal Arts and Sciences, May 2013
Graduated with Highest Honors, 3.99 GPA

Leadership & Professional Development

Leadership Development & Regional Systems Training

  • Shafer Leadership Academy – Emergence Leadership Program (2024)

  • Indiana Communities Institute, Ball State University – Indiana Economic Development Course (2022)

  • Wayne County Leads – Community Leadership Cohort (2021)

Workforce, Economic, and Business Development Training

  • Equus Workforce Solutions – Business Solutions Consultant Tier 2 Certification (2021)

  • Pawn Leaders – Boost Your Pawn Business Training (2021)

  • E For All Lowell – Winter Business Accelerator Program (2017)

Specialized Skills Training

  • Basic Mediation Skills Certificate - UMass Lowell (2013)

Additional Certifications & Compliance Training

  • TIPS Concessions Alcohol Training Certification (Valid 03/09/2026–03/08/2029) | Cert. #000041089191

Tools & Platforms

CRM & Relationship Management
Zoho CRM • INGage • Indiana Career Connect

Communications & Marketing
Mailchimp • LinkedIn • Meta Business Suite • Social Media (Facebook, Instagram)

Website & Content Management
Squarespace

Data Collection & Reporting
SurveyMonkey • Grant Tracking & Reporting Systems

Event & Virtual Engagement
Eventbrite • Zoom • Microsoft Teams

Productivity & Collaboration
Microsoft Office Suite • Google Workspace